Hello players, to better serve the players, I have updated the Support Tickets System by adding a few more categories. 1. Bug Report: This is for reporting bugs in the server. 2. Heal Request: This is for request a heal or rez. 3. Lore Information Request: This is to request something for the lore. Looking to do a specific event and need help? Trying to gather some information from NPC's? Trying to do research from RP? This would be used. 4. OOC Character Complaint: Player Violation Rule Complaints 5. Staff Complaints: Only visible by head admin and owners 6. Starter Kit Item Request: If you need your starter kit, use this ticket. 7. Website Support: Issues with the website/forums should go here. Aside from this - any CURRENT tickets have been accidentally - mislocated, so if you have an outstanding ticket PLEASE resubmit.